Terms and Conditions

Salvestrini Studio  based in Madrid, Spain. All of our clothes and accessories are handmade and crafted in limited collections from good quality deadstock and/or 100% cotton fabrics and yarns. All products are entirely handmade, knit and/or sewn in our home studio. We only hold a small number of stock at any given time.  

PRICES

All prices are displayed in Euros (including VAT but excluding custom fees and other taxes) and are calculated as fairly as possible to ensure ethical prices and maintain high quality.

PAYMENT

The website accepts payments through Visa, Mastercard, American Express, Apple pay, Google Pay, as well as PayPal. With PayPal, you can choose to split your payment into four installments at no additional charge. We use Shopify's and PayPal's payment processors, by shopping in our site you agreed to their this third party terms and conditions.

DELIVERY AND DELIVERY TIME

After placing your order, you will receive an order confirmation via email. Salvestrini Studio operates as a low stock label, we only have a limited amount of stock any given time. The approximate processing time for your order is 2 business days from the order placement date (excluding weekends and local holidays).

We offer shipping to the EEA, UK, and USA; and shipping fees are automatically calculated at checkout. Please note that customs duties and taxes may apply outside Europe, and we are not responsible for these charges. We are unable to predict if you will be subject to duties or taxes, as well as the specific amounts involved.

Customs fees are calculated based on the package’s value, and we will not accept returns or issue refunds for orders that were refused due to unpaid duties.

For orders outside of the European Union: By placing an order on Salvestrini Studio, you acknowledge and agree to cover the applicable VAT charges as imposed by customs services. 

RETURNS AND EXCHANGES

It is not possible to return, refund or exchange an item. If you have ordered an item that does not fit properly or you have questions about the product you received, please send me an email at  hello@salvestrinistudio.com so we can find the best solution together.

CONTACT

For all inquiries, please contact hello@salvestrinistudio.com.